bdjakpot Terms and Conditions

1. General Introduction and Definitions

These Terms and Conditions ("Terms") form a legally binding agreement between the bdjakpot platform and its users ("you" or "Member"). By using our services through the bdjakpot website, mobile application, or any other channel, you are considered to have fully agreed to these Terms.

The definitions of key terms used in these Terms are set out below:

• "Platform" — The bdjakpot website, services, and all associated digital channels.
• "Member" — Any person who has created a registered account on bdjakpot.
• "Real Money Balance" — Actual funds deposited into a Member's account.
• "Bonus Balance" — Funds granted through promotional offers or bonuses, which cannot be withdrawn without meeting specific wagering requirements.
• "Wagering Requirement" — A condition requiring a specified number of bets to be placed before bonus funds may be withdrawn.

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2. Account Registration and Eligibility

To open an account and use services on the bdjakpot platform, all of the following eligibility requirements must be met:

2.1 Age Restriction

Only persons aged 21 or above may register an account on bdjakpot and use its gaming services. Registration by anyone under the age of 21 is not permitted. If a Member registers by providing a false age, their account will be closed immediately and all deposited funds may be forfeited.

2.2 One Account Policy

Each person may create only one account. Creating multiple accounts is strictly prohibited. If multiple accounts belonging to the same person are identified, all accounts will be closed and all bonuses and winnings received will be voided.

2.3 Providing Accurate Information

The name, date of birth, mobile number, and other details provided at registration must be fully truthful and accurate. Providing false or misleading information may result in account cancellation.

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3. Account Security and Responsibility

It is solely your responsibility to keep your account password and login details completely confidential. Please follow the security guidelines below:

• Use a strong and unique password and change it regularly.
• Do not share your login details with anyone or allow others to use your account.
• If you log in on a public or shared device, always log out at the end of the session.
• If you notice any suspicious activity, notify the support team immediately.

Full responsibility for all activities carried out through the account rests with the account holder. bdjakpot will not be held liable for any loss resulting from unauthorised access, though we are committed to providing all reasonable assistance.

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4. Deposit and Withdrawal Policy

4.1 Deposits

The following payment methods are accepted for depositing funds on bdjakpot: bKash, Nagad, Rocket, Upay, and bank transfer. A minimum deposit of ৳100 applies to each method. Deposit processing is generally completed instantly. Deposited funds are for gaming purposes only, and any manipulation or fraud in bdjakpot deposit transactions will not be tolerated.

4.2 Withdrawals

Members may withdraw funds from their Real Money Balance. Withdrawal terms:

• Minimum Withdrawal: ৳1,000
• Processing Time: Generally completed within 10 to 45 minutes
• Account verification must be completed before submitting a withdrawal request.
• Withdrawals may only be made to a registered payment method — withdrawals to third-party accounts are not permitted.
• Withdrawals may be temporarily placed on hold in cases of suspicious activity.

4.3 Currency

All transactions on bdjakpot are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not supported.

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5. Bonuses and Promotional Offers

bdjakpot offers various promotional offers and bonuses. The following terms apply to the acceptance and use of these bonuses:

5.1 Welcome Bonus

New Members will receive a welcome bonus of up to 200% on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, making a total balance of ৳3,000; or depositing ৳16,000 gives the maximum bonus of ৳15,000, making a total balance of ৳31,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15 times (15x). This means the bonus amount must be wagered 15 times before the bonus funds can be withdrawn. The Bonus Balance cannot be withdrawn directly until the wagering requirement has been met.

5.3 General Bonus Terms

• Each bonus offer has a specific validity period; if not used within the set time, the bonus will be cancelled.
• Specific game restrictions may apply to the use of bonuses.
• Multiple bonuses cannot be used at the same time unless explicitly permitted.
• Bonuses are for personal and recreational use only — any attempt to abuse bonuses or exploit the system will result in account closure.
• bdjakpot reserves the right to modify, amend, or cancel any bonus offer at any time.

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6. Gaming Rules

All games on bdjakpot are operated according to fair play principles. Each game has specific rules that must be read before starting play.

• Betting limits are set for each game — minimum and maximum bet amounts must be observed.
• If a game is interrupted due to a technical error or disconnection, that round may be considered void and the bet will be returned.
• In live casino games, the dealer's decision is final.
• In the event of a dispute over a game result, the game log record will be treated as the final evidence.
• Specific rules apply to sports betting matches and tournaments — a separate policy will apply for refunds in the event of a match being cancelled or abandoned.

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7. Prohibited Activities

The following activities are strictly prohibited on the bdjakpot platform:

• Playing games using automated software, bots, or scripts.
• Using multiple accounts to claim bonuses or other benefits.
• Gaining fraudulent access to other Members' accounts.
• Using the platform for money laundering or transactions involving illegal funds.
• Attempting to intrude into the platform's systems or security infrastructure.
• Engaging in collusion to influence game outcomes ("collusion cheating").
• Threatening, harassing, or behaving abusively toward other Members.
• Conducting transactions using third-party payment methods.

Engaging in any of the above prohibited activities will result in immediate account closure, all balances may be forfeited, and legal action may be taken if necessary.

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8. Account Suspension and Closure

8.1 Account Closure by bdjakpot

bdjakpot reserves the right to suspend or close any account at any time without prior notice in the following circumstances:

• Violation of any provision of the Terms.
• Detection of fraud or suspicious activity.
• Failure to provide account verification documents.
• Accounts that have been inactive for an extended period.

8.2 Voluntary Account Closure by a Member

Any Member who wishes to voluntarily close their account may contact the support team via live chat or email. The opportunity to withdraw any valid balance will be provided before the account is closed.

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9. Responsible Gaming

bdjakpot places the highest importance on responsible gaming. We believe gaming should be a form of entertainment, not addiction. The following responsible gaming features are available on our platform:

• Deposit Limit: Members can set daily, weekly, or monthly deposit limits.
• Gaming Break: The option to temporarily suspend an account for a set period.
• Voluntary Exclusion: The option to take a long-term break.
• Reality Check: Regular reminders about the duration of gaming sessions.

If gaming addiction or problematic gaming behaviour is identified, please contact our 24/7 live chat support or read our Responsible Gaming page.

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10. Privacy and Data Protection

bdjakpot gives the highest priority to protecting Members' personal information. Our platform uses SSL encryption technology to keep all data secure.

The detailed policy on the collection, storage, and use of Members' personal information is described on our Privacy Policy page. By using these Terms, you are also giving your consent to our Privacy Policy.

We may use your information for the following purposes:

• Account verification and management.
• Fraud prevention and ensuring security.
• Providing customer service.
• Meeting regulatory authority requirements.
• Improving platform standards.

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11. Limitation of Liability

To the maximum extent permitted by applicable law, bdjakpot accepts no liability in the following cases:

• Loss caused by technical errors, server outages, or internet connectivity issues.
• Loss resulting from third-party hacking or unauthorised access, where we have taken reasonable security measures.
• Direct or indirect financial loss caused by reasons beyond bdjakpot's control.
• Personal financial loss resulting from gaming decisions.

bdjakpot's total liability will in no case exceed the value of the transaction related to the dispute in question.

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12. Dispute Resolution

If any dispute or complaint arises, please contact our customer support team first. We aim to resolve all disputes promptly and fairly.

Dispute resolution process:

• Step 1: Contact the support team via live chat or email with full details.
• Step 2: Our team will review the matter and respond within 48 hours.
• Step 3: If both parties are not satisfied, a resolution will be sought through neutral mediation.

Game logs, transaction records, and other technical data will be considered as final evidence in dispute resolution.

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13. Changes to Terms

bdjakpot reserves the right to change, amend, or update these terms at any time. In the event of changes:

• Members will be notified in advance of significant changes via email or platform notification.
• Updated terms will take effect from the date of publication.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• If members do not agree to the new terms, they may request to close their account.

Visit the bdjakpot website regularly to always see the latest version of this page.

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14. Contact & Support

If you have any questions or need clarification about these terms, please contact our support team:

• Live Chat: 24/7 support available directly in Bengali — log in to the platform and click the chat button.
• Email: [email protected]

Our support team is always here for you — our goal is to resolve issues as quickly as possible.